Vacation Planning Specialist — Independent Contractor

Mattis Travel is seeking a dedicated Vacation Planning Specialist to join our team as an independent contractor. In this role, you will assist clients in researching, organizing, and booking personalized travel experiences, ensuring high-quality service from the initial inquiry to the final itinerary.

Key responsibilities

• Researching and curating personalized vacation packages tailored to individual client needs.
• Managing the booking process for various travel components including flights, accommodations, and activities.
• Providing attentive and professional communication to clients throughout their planning journey.
• Maintaining accurate records of client preferences and travel details to ensure seamless service delivery.

Requirements

• Strong listening and reading comprehension skills to effectively interpret client requirements.
• A customer-focused attitude with a commitment to delivering exceptional service.
• Basic computer proficiency and comfort using digital tools for research and booking.
• Confidence in communicating with clients via phone, email, and video conferencing platforms.

What we offer

• A fully remote work environment with the flexibility to manage your own schedule.
• Comprehensive professional training to support your growth as a travel specialist.
• An inclusive and supportive company culture that values thoughtful service.
• Opportunities for professional development and career advancement within the travel industry.