V108 - Legal Case Manager - Personal Injury

Job Duck is seeking an experienced Virtual Case Manager to support a busy personal injury practice by managing cases from intake through resolution. You will serve as a key point of contact for clients, insurance adjusters, and medical providers while ensuring every case progresses efficiently and accurately.

Key responsibilities

• Manage the full lifecycle of personal injury cases from intake through settlement.
• Prepare and assemble demand packages for insurance submissions and attorney review.
• Serve as the primary point of contact for clients, insurance adjusters, and medical providers.
• Organize, track, and verify medical records, bills, and insurance documentation.
• Conduct proactive follow-ups with clients throughout the case lifecycle.

Requirements

• Proven experience in personal injury case management, specifically with car accident claims.
• Strong proficiency in demand package preparation and settlement negotiation.
• Excellent client relationship management and communication skills.
• Ability to handle sensitive information with high attention to detail.
• Strong problem-solving skills and the ability to work in a fast-paced environment.

What we offer

• A fully remote work environment with a supportive, culturally diverse team.
• The opportunity to work with US-based employers in a structured, process-driven role.
• Professional growth within a company recognized as a Great Place to Work.