V104- Sales and Intake Representative

Job Duck is a lifestyle company dedicated to connecting talented professionals with rewarding, fully remote career opportunities at US-based firms. We are currently seeking a bilingual Sales and Intake Representative to join a fast-paced, immigration-focused legal practice, where you will serve as the primary point of contact for prospective clients.

Key responsibilities

• Respond to inbound leads and conduct professional consultations via phone and video.
• Guide prospective clients through their next steps with clarity, empathy, and confidence.
• Take ownership of the sales process, moving consultations toward engagement or follow-up.
• Maintain accurate and detailed records within CRM systems to track client interactions.
• Conduct consistent follow-ups with prospective clients to address needs and ensure satisfaction.

Requirements

• Full-time availability from Monday to Friday, 08:30 a.m. to 05:30 p.m. PST.
• Fluent proficiency in both English and Spanish, both written and spoken.
• Proven experience in consultative sales or client-facing roles.
• Strong technical proficiency with CRM software, VOIP systems, and Microsoft Office.
• Ability to work effectively with performance metrics and drive measurable results.

What we offer

• A fully remote work environment that supports professional growth and work-life balance.
• The opportunity to work with a Great Place to Work certified organization.
• Engagement in meaningful, high-impact client interactions within a supportive team.