UGC Program Manager, Social & Performance Creative

ScaleJet is seeking a proactive and execution-focused UGC Program Manager to join a fast-growing eCommerce company in the Patient Care space. In this role, you will build and scale UGC and social media systems to support aggressive growth goals, ensuring a constant pipeline of high-quality creative assets for paid and organic channels.

Key responsibilities

• Build and manage a consistent UGC sourcing and production pipeline for paid ads, website assets, and social media content.
• Coordinate creators, briefs, scripts, and deliverables to ensure a steady flow of high-quality video and photo assets.
• Manage and grow the company's Facebook and Instagram presence through consistent posting and content execution.
• Collaborate with the DTC and paid media teams to develop UGC and social creatives optimized for Meta ads.
• Build and document clear SOPs and workflows for UGC sourcing, creator management, and content production.

Requirements

• 1+ year of experience managing or coordinating UGC and video creative production for ads or eCommerce brands.
• 1+ year of experience managing organic social media content and execution for Facebook and Instagram.
• Familiarity with tools such as Meta Business Suite, Google Drive, Notion, Airtable, CapCut, or Canva.
• Strong organizational skills with the ability to manage multiple moving parts and deadlines simultaneously.
• Proactive mindset with a track record of problem-solving and generating innovative approaches.

What we offer

• Full-time remote position in a rapidly growing international company.
• High ownership and autonomy in day-to-day work within a performance-driven culture.
• Annual fully sponsored company trips and quarterly performance-based bonuses.
• Paid Time Off including local public holidays and two weeks of annual vacation.
• Long-term growth opportunities aligned with company expansion.