TCS Specialist

KDCI is seeking a dedicated TCS Specialist to join our Services Operations team. In this role, you will play a vital part in supporting Technical Contact Standardization (TCS) reviews, maintaining process documentation, and driving operational initiatives to ensure high standards of accuracy, consistency, and compliance across all deliverables.

Key responsibilities

• Perform detailed TCS reviews to ensure adherence to established standards and requirements.
• Review, validate, and maintain technical contact information and related documentation.
• Partner with internal stakeholders to gather requirements, document best practices, and support standardization initiatives.
• Assist in developing and improving process documentation, templates, and knowledge resources.
• Identify process gaps and recommend improvements to enhance efficiency and scalability.

Requirements

• 2-3 years of experience in operations support, documentation management, quality assurance, or project coordination.
• Strong organizational skills with the ability to manage multiple priorities effectively.
• Excellent attention to detail with a focus on accuracy and quality.
• Proficiency in Microsoft Office 365, particularly Word and Excel; SharePoint experience is a plus.
• Strong analytical and problem-solving skills with a continuous improvement mindset.

What we offer

• Opportunity to work in a dynamic, fully remote environment with a global team.
• Professional growth through involvement in standardization and operational improvement projects.
• Collaborative culture focused on efficiency, quality, and cross-functional teamwork.