Subscription Manager at DTC Supplement Brand (Remote, International)

Paired is partnering with a fast-growing, 8-figure DTC supplement brand to find a dedicated Subscription Manager. This is a high-impact, hands-on role where you will own the subscription business as a dedicated P&L, reporting directly to the founder to drive growth, profitability, and long-term customer retention.

Key responsibilities

• Own and optimize the brand subscription offer, including pricing, discount logic, and post-purchase upsells.
• Design and improve the end-to-end subscription journey, from onboarding and billing to cancellation flows and winback initiatives.
• Manage the subscription technology stack, including apps, payment providers, and platform integrations.
• Analyze performance metrics to run structured tests that improve take rates, churn, and overall profitability.
• Manage subscription economics, ensuring cohort performance aligns with financial models and LTV break-even points.

Requirements

• Proven experience personally building or scaling a DTC or e-commerce subscription program.
• Deep expertise in subscription strategy, including pricing, discount structures, and retention incentives.
• Strong analytical mindset with a track record of improving metrics like churn, retention, and LTV.
• Ability to manage external partners, developers, and vendors to implement technical improvements.
• Ownership mentality with the ability to connect customer behavior to P&L outcomes.
• Fluent in English and comfortable working within a fully remote, international team.

What we offer

• Fully remote work environment with a global team.
• Milestone-based bonuses tied to subscription revenue goals.
• Budget for professional development, courses, and necessary work tools.
• Gym benefits and regular team events.
• Direct exposure to company leadership and full ownership of a key business function.