Invisible Technologies is seeking a Spanish Audio Specialist to join a project focused on benchmarking and optimizing advanced agentic audio models. This role involves evaluating model performance within simulated customer support environments to ensure high standards of conversational quality and technical accuracy.
Key responsibilities
- Design and execute role-play scenarios simulating customer service interactions in sectors like travel, finance, and telecommunications.
- Develop diverse datasets to assess the performance of conversational audio agents.
- Evaluate model outputs based on qualitative and quantitative metrics to ensure natural flow and efficiency.
- Analyze model responses for instruction adherence and contextual understanding.
- Apply basic programming literacy to interpret JSON structures and logical functions during the evaluation process.
Requirements
- Native or near-native fluency in Spanish and strong proficiency in English.
- Excellent verbal communication skills suitable for professional customer support simulations.
- Access to a high-quality microphone for clear and reliable audio recording.
- Ability to work effectively with structured prompts, technical guidelines, and evaluation rubrics.
- Reliable device capable of handling audio software and complex technical documentation.
What we offer
- Opportunity to contribute to cutting-edge AI development and model training.
- Flexible freelance engagement on a specialized, innovative project.
- Exposure to advanced conversational AI technologies and benchmarking methodologies.