Software Quality Manager

The Wikimedia Foundation is seeking an experienced Software Quality Manager to lead two teams dedicated to testing and documentation services. This role is pivotal in fostering a culture where software quality is a shared responsibility across our engineering organization, supporting our mission to make knowledge accessible to everyone globally.

Key responsibilities

• Collaborate with cross-functional stakeholders to align on testing and documentation needs while balancing project goals.
• Drive execution by tracking performance metrics, meeting SLAs, and unblocking team initiatives.
• Oversee the design, implementation, and maintenance of automated test suites and technical documentation.
• Promote a quality-first mindset and best practices across various engineering teams.
• Coach team members, conduct performance reviews, and build an inclusive, productive work culture.

Requirements

• Demonstrated engineering experience in a technical management or leadership role.
• Strong hands-on experience developing and reviewing applications in languages such as Go, Python, or PHP.
• Proven track record of managing teams providing centralized services like QA or technical documentation.
• Excellent communication skills with the ability to articulate complex technical topics clearly.
• Experience working with multicultural, remote, and distributed high-performing teams.

What we offer

• The opportunity to contribute to a mission-driven, non-profit organization that powers Wikipedia.
• A fully remote work environment with a global, diverse team of professionals.
• Engagement with large-scale, open-source developer ecosystems and platforms.
• Support for professional growth and career development within a collaborative culture.