ServiceNow Architect (f/m/x)

Join the Sii ServiceNow Competency Center and become part of a team delivering solutions for clients across Europe and the United States. In this role, you will contribute to designing and evolving scalable solutions across multiple modules such as ITSM, ITOM, ITAM, HRSD, SecOps, and SPM, helping organizations optimize and digitize their process flows.

Key responsibilities

• Designing and implementing solutions on the ServiceNow platform tailored to client needs.
• Supporting the creation of technical offers and project estimations.
• Defining optimal technological and architectural solutions for complex business requirements.
• Identifying, predicting, and reporting technical risks throughout the project lifecycle.
• Preparing comprehensive documentation, including functional designs and technical specifications.

Requirements

• Minimum 5 years of experience in ServiceNow implementations and at least 2 years in an Architect role.
• Very good understanding of ServiceNow platform architecture and product capabilities.
• Proven hands-on experience with at least three different ServiceNow modules.
• Strong understanding of ITIL principles and experience in consulting on ITSM tools.
• Fluency in English and excellent communication skills for stakeholder collaboration.

What we offer

• Opportunity to work on diverse, international projects within a growing Competency Center.
• Professional development through exposure to modern IT service management environments.
• Collaborative work culture focused on delivering scalable and effective solutions.