Service Process & Project Leader - International

GE HealthCare is seeking a Service Process & Project Leader to join the Health Care Systems International service business. In this role, you will operate at the headquarters level, providing technical expertise and leadership to regional service teams to ensure operational excellence and high customer satisfaction.

Key responsibilities

• Lead technical projects for the international service organization to drive improvements.
• Monitor business costs and operational metrics, developing action plans to enhance quality and reliability.
• Support service productivity targets and labor cost reduction initiatives.
• Act as the primary interface between the Online Center team and external partners on new initiatives.
• Coordinate regional modality leaders to improve service processes and facilitate effective communication across multifunctional teams.

Requirements

• Degree in Engineering or a related technical field.
• Extensive professional experience in service operations within a specific modality.
• Proven leadership skills with a track record of successfully managing complex projects and technical issues.
• Significant experience working in a team organization role within an international environment.
• Fluent English proficiency with strong analytical and problem-solving abilities.

What we offer

• The opportunity to lead transformation and drive continuous improvement in a global organization.
• A collaborative environment working with cross-functional and international project teams.
• Exposure to diverse market dynamics and industry trends within the healthcare sector.
• A role focused on mentoring and leading teams of technical experts to achieve high-impact results.