Senior Manager - Revenue Cycle Management

Keplr Vision is seeking a Senior Manager of Revenue Cycle Management to oversee the daily operations of our multi-site optical organization. This leadership role is essential for driving efficient billing, coding, and collection processes, ensuring financial health, and optimizing the patient experience across both clinical and retail services.

Key responsibilities

• Manage daily RCM functions including insurance verification, coding, charge capture, billing, collections, and denial resolution.
• Oversee third-party billing vendors by establishing KPIs and SLAs to ensure high performance and quality.
• Track and analyze critical financial metrics such as A/R days, denial rates, and collection ratios to identify and resolve revenue leakage.
• Lead, coach, and develop internal staff while driving accountability and continuous process improvement.
• Collaborate with clinical and retail teams to ensure accurate data capture and compliance with payer guidelines.

Requirements

• 5–8+ years of experience in Revenue Cycle Management, with at least 2–4 years in a supervisory capacity.
• Strong knowledge of medical and vision billing, coding standards (CPT, ICD-10, HCPCS), and payer regulations.
• Proven experience managing outsourced RCM partners or third-party billing vendors.
• Analytical mindset with the ability to leverage data to solve complex operational problems.
• Proficiency with practice management systems and electronic health record platforms.

What we offer

• Opportunity to lead strategic initiatives within a growing multi-site healthcare organization.
• A fully remote work environment that supports professional autonomy and growth.
• Collaborative culture focused on operational excellence and continuous improvement.