Senior Business Operations Specialist

Netguru is a trusted partner in digital commerce, helping leading brands modernize B2B solutions, marketplaces, and retail ecosystems. We are looking for a Senior Business Operations Specialist to join our team and manage the intersection of Delivery, Sales, Finance, Legal, and Talent operations.

Key responsibilities

• Run the PMO by overseeing delivery audits, adherence to standards, risk reviews, and EVM discipline across the portfolio.
• Manage scheduling and bench operations, including daily allocation visibility, capacity planning, and bench reduction.
• Maintain Productive as our primary system of record, ensuring accurate project setup, budgets, rate cards, and time tracking.
• Build and maintain operational dashboards for delivery leads, finance, and the board to track margins and forecasts.
• Coordinate cross-functional workflows and maintain integrations between Productive, Salesforce, and HubSpot.

Requirements

• 3-5 years of experience in Delivery Operations, Business Operations, or PMO within a software house or professional services environment.
• Hands-on experience with Productive is mandatory for this role.
• Solid understanding of forecasting, scheduling, and gross margin mechanics.
• Strong analytical and systems-thinking skills with proficiency in spreadsheets and BI tools.
• Native level of Polish and at least C1 level of English.

What we offer

• Access to the WorkSmile platform with a wide range of benefits including private health insurance and life insurance.
• Monthly lump sum for remote work expenses.
• Discounts on Apple products for B2B contractors.
• Participation in internal initiatives, team workshops, webinars, and knowledge-sharing sessions.