Senior Business Analyst with MS Dynamics

Principal responsibilities

Participates in every aspect of the solution implementation from analyzing the customer’s business requirements to configuring and testing the Microsoft Dynamics application to meet the customer’s needs

Collaborates with stakeholders throughout the organization to ensure a comprehensive set of requirements, aligned to business objectives, gaining full understanding of current business processes and identifying opportunities for improvements

Provides in-depth knowledge of the Microsoft Dynamics application and evaluates the customer’s business processes against the standard Microsoft Dynamics functionality

Fully utilizes Microsoft Technology and ALM stack (VSTS, PowerApps etc)

Provides ongoing input to the delivery practice through suggestions and implementations of practice improvements

Responsible for documenting the business requirements which express what actions a solution must take and what outcome is expected

Responsible for configuring and customizing the Microsoft Dynamics application to achieve the customer’s business requirements

Responsible for conducting acceptance testing and training customer resources to successfully use and maintain the Microsoft Dynamics application

Requirements

Senior level consulting experience in Microsoft Dynamics application with focus on business modeling and solutions implementation

Candidate should have at least 8+ years of Microsoft Dynamics D365 Sales implementation experience and have participated in a minimum of 3 complete life cycle implementations

Good understanding of existing Microsoft ALM stack and experience using it

Ability to use VSTS/TFS as a consulting task tracking tool

Complete understanding and following Process-driven implementation approach

Demonstrated ability to:

• Analyze and understand business problems
• Apply high-level solution architecture and design (Functional and/or Technical)
• Analyze, understand, and dissect business processes and re-engineer with best practices
• Document and capture business requirements and processes properly
• Model data and processes
• Conduct workshops and training sessions
• Plan and carry out system and user acceptance testing
• Provide professional support

Familiar and experienced in:

• Core application functionality
• Application technology stack
• Implementation Methodology
• Deep Industry Knowledge and Best practices

Working knowledge of process development and industry specific best practices

High degree of insight and analytical skill

Ability to work independently, prioritize and solve problems proactively

Creative problem solving and conflict resolution

Excellent facilitation, discovery, analysis, and prototyping skills

Team-oriented; willing to align work with team’s priorities and goals

Creates high-quality deliverables

Excellent communication, presentation, training, client relationship and analytical skills

Places emphasis on project value and client satisfaction