Senior Business Analyst

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Join the central Data and Technology team as a pivotal Senior Business Analyst within the critical Cyber and Infrastructure Programme. In this role, you will lead high-impact technical analysis, mapping, and process optimization efforts to safeguard business continuity and cyber-resilience. This is a highly collaborative position requiring a consultant-grade analytical mindset to unpack complex "As Is" states, reconcile disjointed data sources, and partner with international stakeholders to design robust, future-proof technical solutions.

Details

• Role: Senior Business Analyst

• Program: Cyber & Infrastructure Programme

• Allocation: Full-time (1 FTE)

• Start Date: ASAP

• Work Model: Hybrid. Requires on-site presence in the UK for one full week per month (5 consecutive days), with the remaining weeks worked remotely.

• Target Sectors: Broad multi-sector experience is highly valued—specifically Financial Services, Banking, Insurance, Utilities, Tech, or Pharmaceuticals.

Responsibilities

• Partner with cross-functional business units to identify, validate, and document critical business capabilities through the lens of cyber-resilience and operational continuity.

• Critically evaluate "As Is" landscapes using structured process mapping to isolate operational vulnerabilities and technical inefficiencies.

• Lead and co-facilitate highly collaborative requirements workshops, design thinking sessions, interviews, and workflow analyses to extract clear user needs and system dependencies.

• Devise comprehensive training, support, and transition documentation to operationalize newly introduced system enhancements.

• Analyze, cleanse, and visualize large, complex datasets to identify trends, process variations, and outliers, packaging these into clear Management Information (MI) reports for senior leaders.

• Define and monitor robust metrics to confirm the success of implemented process improvements.

• Manage analyst-level delivery across multiple concurrent smaller projects or head up dedicated workstreams within highly complex system migrations.

• Build bridges between disparate technical teams, software vendors, and internal business groups in a global, matrixed organization.

Wymagania

• Analytical Engine: Strong analytical and numerical competency. You must be comfortable mining raw data, validating structural alignment, and identifying trends in complex systems.

• Process Mastery: Proficient with industry-standard Business Analysis frameworks, process mapping tools, and value cycle optimization techniques.

• Rapid Domain Absorption: Proven ability to quickly master unfamiliar technical or business processes and cleanly articulate highly complex business scenarios.

• Stakeholder Influence: Excellent listening, communication, and presentation skills—you are a confident facilitator who is comfortable challenging the status quo with senior management.

• Mindset: A "completer-finisher" who takes absolute accountability for a project from initial inception through to delivery, metric verification, and stable support handover.

Nice to Have

• Prior experience delivering within Cyber Security, Infrastructure, Cloud Migrations, or disaster recovery/continuity-centric IT projects.

• Strong background supporting large-scale enterprise technology transformations.