Senior Business Analyst (IT)

Why Join Us

At Cloudfide, we engineer solutions where data truly becomes an accelerator for innovation. We build and evolve large-scale Big Data and cloud-native platforms for global clients, including leaders in retail and the Fortune 500. We process massive, complex datasets, operate fully in the cloud ecosystem, and work with the latest technologies, including AI, ML, MLOps, and modern data architectures.

Our projects have measurable, real‑world impact - from enhancing customer experiences at scale to empowering data-driven decision-making in high‑visibility global organizations. As we continue to grow, you'll have the opportunity to shape solutions, mentor others, drive architecture decisions, and take ownership of strategic initiatives.

Opportunity Overview

As a Senior Business Analyst at Cloudfide, you will be embedded in a complex, multi-workstream project for a Fortune 500 client from the FMCG industry, supporting their R&D division. You'll work across a platform that spans multiple engineering disciplines - from AI and data engineering to frontend and backend delivery - where the business challenge is as important as the technical one.

This is not a role for requirements-takers. You'll step into an environment where business needs are partially defined, stakeholders have competing perspectives, and the real challenge lies in discovering what the business actually needs - not just what it asks for. You'll work directly with our project lead, serving as the bridge between the client's business domain and our technical teams, translating complex operational realities into clear, actionable requirements.

Expect a collaborative, AI-forward environment where thinking outside the box is encouraged and your proactivity is genuinely valued. You'll join a team of passionate engineers who value technical excellence, collaboration, and continuous growth.

Your Responsibilities

• Conducting deep discovery work - mapping as-is processes, facilitating workshops, and building to-be models using BPMN and tools like Miro or Lucidchart.

• Producing solid, structured documentation: BRDs, user stories with acceptance criteria, use cases, and process diagrams that serve both business and technical audiences.

• Managing the product backlog in Azure DevOps - creating, refining, and prioritizing requirements in close collaboration with the project lead and client stakeholders.

• Framing ambiguous problems using hypothesis-driven techniques and MoSCoW scoping to bring structure to undefined or evolving requirements.

• Facilitating stakeholder workshops and interviews, surfacing unstated needs through sharp questioning and active listening.

• Reading and interpreting architecture and integration diagrams - translating technical constraints into business language and vice versa.

• Driving scope control diplomatically - pushing back when needed, aligning stakeholders around what matters most.

• Leveraging AI tools in day-to-day work to enhance productivity and documentation quality.

What We're Looking For

• 5+ years of experience as a Business Analyst, ideally in a consulting or outsourcing environment.

• Proven ability to work in exploratory or R&D contexts where requirements start undefined and evolve throughout delivery.

• Strong BPMN process modeling skills - as-is/to-be analysis is a must-have, not a nice-to-have.

• Hands-on experience with Azure DevOps for requirements management and backlog ownership.

• Solid documentation skills: BRDs, user stories with acceptance criteria, use cases - clear, structured, and audience-appropriate.

• Familiarity with Agile/Scrum methodologies and confidence operating within iterative delivery cycles.

• Hypothesis-driven mindset - comfortable with shifting scope, incomplete information, and problems that don't yet have a shape.

• Enough technical literacy to read architecture and integration diagrams and engage meaningfully with engineering teams.

• Strong stakeholder management skills - able to navigate complex client relationships, align competing priorities, and maintain trust.

• Business acumen to understand the why behind requirements, not just the features being requested.

• Self-directed and reliable - capable of operating with minimal hand-holding in a fast-moving, multi-stakeholder environment.

• Fluent English, with the ability to communicate clearly across both business and technical contexts.

Nice to Have

• CBAP or CCBA certification - a strong plus.

• PSPO or CSPO certification.

• Familiarity with Jira as an additional backlog tool.

• Experience with Miro or Lucidchart for collaborative process mapping.

• Azure-context familiarity (Azure services, cloud-native environments).

Here's why you'll love Cloudfide

• Benefits:

  • MyBenefit platform / Multisport

  • Enel‑Med private medical care

• Professional Growth:

  • Annual 2,000 PLN development budget

  • Access to e‑learning platforms

  • Real opportunities to expand responsibility and lead initiatives — most of our Leads come from internal promotions

  • As the company continuously grows, you get real opportunities to expand your responsibilities, explore new areas, and even take ownership of your own initiatives.

• Work Environment:

  • Long-term cooperation: UZ or B2B (we value stable, lasting relationships)

  • Remote-first, work from anywhere in the world (workation)

  • Flexible hours & strong focus on work-life balance

  • Collaboration with top engineers you can truly learn from

  • Flat structure — every voice counts, and you help shape the company

• Culture & Integration:

  • Company-wide trips (including international ones)

  • Team integration budgets

  • Open communication and supportive, passionate teams

Equal Opportunities

CLOUDFIDE is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.