GS Services is looking for a Senior B2C Growth & Lifecycle Marketing Manager to join a rapidly growing insurtech company operating in the US market. In this strategic and execution-focused role, you will build and scale the customer expansion, retention, and cross-sell engine from the ground up to drive revenue and increase customer lifetime value.
Key responsibilities
- Design and deploy automated customer journeys to drive multi-policy adoption and cross-selling.
- Build multi-channel nurturing flows including email, SMS, and automated outbound calls to re-engage users.
- Create, launch, and scale a customer referral program to drive organic user acquisition.
- Establish KPI dashboards to track funnel conversion, cross-sell rates, and overall LTV impact.
- Partner with data, product, and sales teams to refine customer targeting and lead scoring.
Requirements
- 7+ years of experience in B2C growth, CRM, lifecycle, or retention marketing.
- Proven track record of building and scaling customer expansion or lead recovery programs.
- Direct experience running consumer marketing campaigns targeting the United States market.
- Hands-on experience with modern CRM and marketing automation platforms.
- Fluent English and Polish for internal team collaboration.
What we offer
- 100% fully remote working environment.
- Direct influence on revenue and company trajectory in the US market.
- Collaborative and fast-paced international culture.
- Competitive compensation package tailored to your experience.