Senior Analyst

OGC Global is a boutique customer experience and market research consultancy that helps leading organizations understand their customers, improve experiences, and make better business decisions. We are seeking a Senior Analyst to join our team and support a key life insurance client, combining analytical expertise, client management, and project leadership.

Key responsibilities

• Lead assigned client projects and workstreams from initial planning through final delivery.
• Maintain project plans, timelines, milestones, and deliverables while monitoring progress to resolve risks.
• Build strong relationships with client stakeholders and lead project discussions and status updates.
• Analyze quantitative and qualitative research data to identify meaningful trends and actionable recommendations.
• Develop and review client-facing presentations, reports, and other project deliverables.

Requirements

• 4–7+ years of experience in market research, customer experience, consulting, or analytics.
• Proven experience working with financial services or insurance clients, with life insurance expertise preferred.
• Demonstrated ability to manage projects, workstreams, timelines, and multiple stakeholders.
• Experience coordinating or managing junior team members effectively.
• Strong proficiency in PowerPoint and Excel, with a high level of attention to detail.

What we offer

• The opportunity to work in a fast-paced, client-focused consulting environment.
• Ownership of projects and the ability to work independently while leading a supporting team.
• Engagement with high-level clients to drive meaningful business decisions and customer experience improvements.