Senior 2nd Level Support Engineer (MongoDB) with German

emagine Polska is seeking a skilled Senior 2nd Level Support Engineer to join an international Managed Service team. You will be responsible for maintaining and optimizing a large-scale MongoDB platform for a major financial institution, ensuring high availability and performance in a critical production environment.

Key responsibilities

• Support and maintain enterprise MongoDB production environments.
• Investigate complex incidents and resolve performance-related issues.
• Perform essential administrative tasks including backups, restores, failovers, and system patching.
• Collaborate closely with infrastructure, storage, and application teams to manage operational changes.
• Participate in major platform migration projects and contribute to on-call rotations.

Requirements

• Proven experience in supporting MongoDB within production environments.
• Solid background in Linux administration, preferably with RHEL.
• Strong analytical and troubleshooting skills gained in L2 Support or Operations roles.
• Proficiency in German (B2+/C1) and English for effective international communication.

What we offer

• Engagement in a long-term, international project for a leading financial client.
• Opportunity to work with enterprise-scale MongoDB infrastructure.
• High-impact technical role with direct involvement in major platform upgrades.
• Collaboration within a professional, international team environment.