micro1 is seeking an experienced Salesforce / HubSpot Administrator to join a dynamic project focused on achieving operational excellence within complex CRM and revenue systems. You will play a critical role in auditing and refining the operational logic of a SaaS revenue stack, ensuring that data, automations, and business rules are aligned, consistent, and optimized for high-performance environments.
Key responsibilities
- Audit CRM and integrated revenue systems to identify and resolve contradictions, obsolete policies, duplicate records, and operational inconsistencies.
- Analyze complex policy conflicts and determine the appropriate business rules, documenting clear and actionable reasoning for your decisions.
- Draft precise operational prompts that outline best practices for handling intricate, real-world SaaS data scenarios.
- Reconcile underlying data across platforms to ensure consistency and clarify the intended state of the system.
- Evaluate the impact of proposed changes on connected tools, including billing, CPQ, ticketing, and integration platforms.
Requirements
- 4–6 years of hands-on CRM administration or implementation experience with Salesforce, HubSpot, or Microsoft Dynamics 365.
- Proven track record of leading independent CRM build-outs, migrations, or consolidations.
- Extensive experience configuring fields, flows, validation rules, objects, and permission sets.
- Working knowledge of at least two related revenue or operational systems, such as subscription management or integration middleware.
- Comfort working within the data layer, including SQL, APIs, and cross-system data reconciliation.
- Strong background in SaaS environments, particularly those involving multi-product complexity.
What we offer
- The opportunity to contribute to the development of next-generation AI systems by applying your deep domain expertise.
- A fully remote work environment that prioritizes practical build experience and operational judgment.
- Engagement in high-impact projects that shape system design, optimization, and sustainable CRM governance.