Salesforce Business Analyst

You will be:

• Requirements Gathering (Salesforce-focused): conduct workshops and interviews with stakeholders; document business processes and user stories specifically related to Salesforce
• Process Analysis & Optimization: identify inefficiencies in current workflows and propose improvements using Salesforce capabilities
• Solution Design: collaborate closely with Salesforce Admins and Developers to translate business needs into clear functional specifications
• Testing & Validation: define and coordinate UAT; develop test cases and validate the implementation against the documented requirements
• Training & Support: prepare end-user documentation, deliver training if needed, and support adoption and incident resolution related to Salesforce features

Your profile:

• 5+ years of experience as a Business Analyst in IT projects, minimum 3 years of hands-on experience as a Business Analyst on Salesforce projects
• ability to build good relationships with people, including senior management executives
• communication skills in English
• commitment and independency
• understanding the impact of the delivered IT solutions on businesses and organizations
• familiarity with the agile software development cycle
• knowledge how to apply relevant business analysis tools and techniques
• familiarity with modern IT technologies and platforms
• Work from the European Union region and a work permit are required

CV review – HR call – Interview – Decision

🎁 Benefits 🎁

• ✍ Development: development budgets of up to 6,800 PLN, we fund certifications e.g.: AWS, Azure, access to Udemy, O'Reilly (formerly Safari Books Online) and more, events and technology conferences, technology Guilds, internal training, Xebia Upskill
• 🩺 We take care of your health: private medical healthcare, multiSport card - we subsidise a MultiSport card, mental Health Support
• 🤸‍♂️ We are flexible: B2B or employment contract, contract for an indefinite period