Salesforce Business Analyst

MNTN is a leader in Connected TV advertising, providing performance-driven software that helps brands achieve measurable growth. We are currently seeking a Salesforce Business Analyst to bridge the gap between our Revenue teams and the technical systems that drive their success, ensuring our processes are efficient, scalable, and impactful.

Key responsibilities

• Partner with RevOps and stakeholders across sales, CS, and marketing to elicit, challenge, and document business requirements.
• Translate complex business needs into clear user stories with acceptance criteria and map current and future-state processes.
• Manage the intake queue as the primary point of contact for requests, triaging daily operational items and prioritizing the roadmap.
• Lead User Acceptance Testing (UAT), write test plans, and coordinate release readiness to ensure high-quality delivery.
• Maintain comprehensive documentation, data dictionaries, and process artifacts to ensure system clarity and long-term maintainability.

Requirements

• 3–5 years of experience as a Business Analyst, ideally within a Salesforce or RevOps environment.
• Strong proficiency in requirements elicitation, user-story writing, and process mapping.
• Working knowledge of Salesforce objects, records, reports, and conceptual automation.
• Experience managing stakeholder relationships and running request-intake processes in a fast-paced environment.
• Familiarity with Salesforce release mechanics, including sandboxes and deployment processes.

What we offer

• The opportunity to work with a people-first company culture that values trust, ambition, and radical honesty.
• A fully remote work environment where you can make a significant impact on our growth and operational efficiency.
• Collaboration with a cross-functional team dedicated to innovation and high-performance marketing solutions.