Sales / Revenue / CS Operations Expert

micro1 is seeking experienced Sales, Revenue, and Customer Success Operations Experts to join a project focused on enhancing operational efficiency and data integrity within SaaS environments. In this role, you will leverage your deep domain expertise to help train advanced AI systems, ensuring that models learn from high-quality, real-world operational inputs. You will play a critical role in designing scalable workflows and maintaining the integrity of complex revenue ecosystems.

Key responsibilities

• Configure and optimize CRM platforms like Salesforce or HubSpot to align with evolving sales and customer success processes.
• Manage and integrate revenue-related tools, including billing, quoting, ticketing, and project tracking systems.
• Develop and document operational workflows that support business requirements and drive system adoption.
• Maintain high standards of data accuracy across interconnected platforms by identifying and resolving discrepancies.
• Provide actionable insights and documentation to improve system usability and operational transparency.

Requirements

• Minimum of 4 years of hands-on experience in sales, revenue, or customer success operations within a SaaS company.
• Proven track record of configuring and maintaining CRM systems with direct platform experience.
• Familiarity with at least two additional revenue-related tools such as billing or project management software.
• Strong operational judgment and the ability to resolve policy conflicts effectively.
• Excellent communication skills with a focus on creating clear, actionable documentation.

What we offer

• The opportunity to shape the development of next-generation AI systems using your professional expertise.
• A fully remote work environment that values your domain knowledge and operational insights.
• Engagement in high-impact projects that influence how high-growth teams manage revenue and customer success.