Revenue Operations Specialist (SaaS)

micro1 is seeking a Revenue Operations Specialist to join a project focused on enhancing operational effectiveness and data integrity within complex SaaS environments. You will leverage your deep domain expertise to help train next-generation AI systems, shaping how models reason and perform through high-quality, real-world operational input.

Key responsibilities

• Assess and refine CRM data models to align with evolving sales, customer success, and revenue operations requirements.
• Identify, arbitrate, and document resolutions for conflicting operational policies while explaining logical tradeoffs.
• Design and validate compliance-constrained workflows for SaaS revenue processes to ensure adherence to industry regulations.
• Diagnose and address gaps in revenue data integrity to support accurate, actionable reporting and analytics.
• Deliver detailed process walk-throughs based on your configuration experience, highlighting key decision points.

Requirements

• At least 4 years of direct, hands-on experience in SaaS revenue, sales, customer success, or implementation operations.
• Proven CRM ownership with configuration experience, plus proficiency in additional tools such as billing, CPQ, or ticketing systems.
• Demonstrated ability to resolve policy conflicts and explain operational tradeoffs in high-complexity, high-compliance environments.
• Strong operational judgment with the ability to make and justify process decisions where business needs intersect with regulations.
• Exceptional written and verbal communication skills for documenting logic and collaborating with diverse stakeholders.

What we offer

• The opportunity to contribute to cutting-edge AI development using your specialized domain knowledge.
• A fully remote work environment allowing for professional flexibility.
• Engagement in high-impact projects that shape the future of SaaS operational standards.