Resident Consultant

Resident Consultant

Introduction & Summary: The Resident Consultant role focuses on providing in-depth support for Nutanix Core and Portfolio Products, including Nutanix Cloud Infrastructure (NCI) and Nutanix Unified Storage (NUS). The ideal candidate will possess extensive experience with Nutanix products and a thorough understanding of operational best practices. Strong qualifications are necessary for ensuring high-quality deliverables to enhance customer experience and product performance.

The Resident Consultant will be responsible for:

• Providing support for Nutanix Cloud Infrastructure (NCI) and Unified Storage (NUS).

• Engaging in written agreements on support for additional products prior to onboarding.

• Conducting comprehensive assessments and analyses of Nutanix environments.

• Delivering proactive insights, health assessments, and tailored recommendations to clients.

• Maintaining accurate communication with clients regarding support entitlements and product usage.

• Educating clients on core Nutanix operations and product features.

Key Requirements:

• Extensive experience with Nutanix Core Products (NCI, NUS).

• Familiarity with Nutanix Portfolio Products, including NC2, NKP, NDB, NAI, NCM, and EUC.

• Strong understanding of cluster management and VM lifecycle operations.

• Ability to manage storage configurations and monitoring in the Nutanix environment.

• Knowledge of Nutanix Pulse for performance insights and data-driven decisions.

• Active and valid Nutanix Support contract for relevant products.

Nice to Have:

• Experience with cloud computing and hybrid solutions.

• Familiarity with AI-driven applications and services in the IT space.

• Strong analytical and problem-solving skills.