Professional Services Operations Coordinator

One Identity helps customers manage identities, secure privileged access, and streamline governance across global environments. We are seeking a highly organized Professional Services Operations Coordinator to support our training, resource management, and project administration activities within our international teams.

Key responsibilities

• Coordinate training schedules, manage online training requests, and maintain training calendars across partner portals.
• Provision and maintain training environments while administering learning management systems like Litmos.
• Support resource scheduling, subcontractor onboarding, and the creation of work authorizations and budgets.
• Manage project administration tasks, including invoice processing, billing coordination, and project documentation.
• Assist with sales operations by creating opportunities, quotations, and Statements of Work in Salesforce.

Requirements

• Proven experience in project coordination, operations, or professional services administration.
• Strong organizational skills with exceptional attention to detail and the ability to manage multiple priorities.
• Excellent communication skills and experience working with cross-functional, international teams.
• Proficiency in administrative systems and business applications, with experience in Salesforce or similar tools being an advantage.
• Fluency in English, both written and spoken.

What we offer

• A remote-first, international work environment with strong peer support.
• Exposure to complex enterprise customers and real-world identity security challenges.
• Competitive compensation and benefits with clear opportunities for professional growth.