Professional Services Consultant

Lever is a leading provider of modern recruiting software, helping global organizations like Netflix and Shopify transform their talent acquisition strategies. We are currently seeking a high-performing Professional Services Consultant to join our Customer Experience Solutions team and drive success for our largest enterprise clients.

Key responsibilities

• Lead complex, global software implementation projects for enterprise customers from discovery to launch.
• Act as a product subject matter expert, translating unique business needs into effective technical solutions.
• Collaborate with cross-functional teams to ensure high-quality delivery and customer satisfaction.
• Contribute to the maturity of the Professional Services team by iterating on processes, frameworks, and delivery templates.
• Serve as a strategic advisor to talent leaders, helping them optimize their recruiting workflows and best practices.

Requirements

• 5+ years of experience leading SaaS or software implementation projects for large, complex enterprise organizations.
• Thorough understanding of the software development lifecycle and professional project management methodologies.
• Exceptional communication and presentation skills with a strong attention to detail.
• A growth mindset with a bias toward action and a deep sense of empathy for customer needs.
• Prior experience in Talent, HR, or People-related functions is strongly preferred.

What we offer

• The opportunity to work with industry-leading brands and influence global talent acquisition strategies.
• A collaborative, people-first culture that values diversity, inclusion, and professional growth.
• Comprehensive onboarding and continuous learning opportunities, including product certification programs.
• A fully remote work environment that empowers you to manage your projects and build relationships across the organization.