Unit4 is seeking a Product Success Partner to join our team, focusing on Unit4 Financials (U4F). In this role, you will act as a bridge between our product capabilities and customer business outcomes, helping organizations optimize their finance processes and maximize the value of their software investment.
Key responsibilities
- Partner with Customer Success Managers to develop and execute success plans that align product adoption with measurable business objectives.
- Leverage deep expertise in Unit4 Financials to identify opportunities for process optimization across procurement, reporting, budgeting, and core finance functions.
- Guide customers toward scalable, future-ready workflows by promoting standard functionality and reducing unnecessary customization.
- Collaborate with cross-functional teams, including Consulting, Support, and Product Management, to resolve blockers and drive continuous service improvements.
- Act as a trusted advisor on financial process best practices and digital transformation initiatives.
Requirements
- Minimum of 4 years of experience in ERP consulting, support, or solution delivery with a focus on financial management systems.
- Proven experience working with Unit4 Financials (U4F) or comparable enterprise financial platforms.
- Strong understanding of core finance processes, including General Ledger, Accounts Payable, Accounts Receivable, and financial reporting.
- Excellent analytical skills with the ability to interpret customer data and translate it into actionable improvement plans.
- Strong stakeholder management skills, capable of engaging effectively with finance leaders and technical teams.
What we offer
- A culture built on trust and accountability, providing the autonomy to make a meaningful impact.
- A commitment to work-life balance through flexible leave policies and global wellbeing initiatives.
- Extensive growth opportunities with access to tools and mentorship from industry-leading talent.
- A safe, inclusive, and diverse working environment that celebrates authenticity and unique perspectives.