eSky Group is a leading online travel agency that combines industry expertise with modern technology to inspire global exploration. We are seeking a Product Manager to join our Virtual Travel Orchestrator (VTO) team, focusing on optimizing the booking funnel to enhance conversion rates and customer experience.
Key responsibilities
- Manage and prioritize a conversion rate optimization roadmap, focusing on the bottom of the booking funnel.
- Analyze funnel data, session recordings, and customer feedback to identify friction points and develop testable hypotheses.
- Plan and execute A/B and multivariate tests to drive improvements based on statistically valid results.
- Collaborate cross-functionally with engineering, design, and commercial teams to deliver impactful solutions.
- Own key performance indicators including checkout conversion rates, revenue per session, and customer effort scores.
Requirements
- Minimum 18 months of product management experience, preferably in e-commerce or conversion optimization.
- Proven experience in designing and running A/B tests with a strong grasp of statistical significance.
- Proficiency with analytics tools like GA4 and behavioral tools such as Hotjar.
- Ability to write concise product requirements and acceptance criteria.
- Strong analytical mindset with the ability to work independently in a remote environment.
What we offer
- Full autonomy and ownership over product initiatives within an international brand.
- Dedicated time for professional development, including two hours per week for learning.
- Co-financing for English language lessons during working hours.
- Comprehensive private medical care and access to an Employee Assistance Program.
- Opportunities to participate in company events and knowledge-sharing sessions.