Product Expert

Antavo is a rapidly growing, VC-backed scale-up disrupting the loyalty management market through innovative omnichannel technologies. We are looking for a Product Expert to join our dynamic, remote-first team and help our customers achieve their goals by implementing efficient loyalty platform functionalities.

Key responsibilities

• Act as a primary technical point of contact for customers during implementation projects.
• Identify risks, manage tasks, and create effective mitigation plans.
• Configure the Antavo Back office according to specific business requirements.
• Demonstrate new product configurations and ensure delivered solutions meet client needs.
• Suggest product improvements based on evolving customer feature sets.

Requirements

• Proven experience in a technical role with strong problem-solving and time-management skills.
• Solid understanding of web technologies, including RESTful services, APIs, SDKs, and databases.
• Experience working in an Agile environment with multiple stakeholders.
• Proficiency in using project-tracking software such as JIRA or Asana.
• Excellent communication skills with a proactive and collaborative approach.

What we offer

• The opportunity to advance your career in a fast-paced, international environment.
• Comprehensive health and mental health insurance benefits.
• A dynamic, no-corporate-BS culture that values individual impact.
• Support from a talented, diverse team of professionals.