Polish Payroll, Service Manager

Strada Inc. is a global leader in people, payroll, and technology solutions, simplifying international workforce management for organizations across 180+ countries. We are currently seeking a dedicated Polish Payroll Service Manager to join our dynamic team and help us deliver people-first solutions that enable workforces to perform at their best.

Key responsibilities

• Support associates and specialists to ensure they can independently process payroll tasks.
• Monitor payroll calendars and ensure adherence to standard and client-specific reporting requirements.
• Manage and monitor ticket queues and client SLAs to ensure all tasks are handled within defined timelines.
• Identify and manage any deviations from contractually defined scopes of work.
• Coach team members, develop performance action plans, and provide constructive feedback to drive business success.

Requirements

• 2-3 years of relevant experience in payroll administration within an HR consulting, outsourcing, or corporate environment.
• Strong proficiency in MS Office tools, particularly Excel, Word, and PowerPoint.
• Experience with HRIS platforms such as Workday, SAP, or PeopleSoft.
• Excellent written and verbal communication skills in English.
• Proven experience in managing small to medium-scale projects in a fast-paced environment.

What we offer

• Opportunity to work in a fully remote environment within a multinational organization.
• Engaging and creative work as part of a professional, supportive team.
• Clear paths for professional development and career growth.
• Comprehensive benefits package designed to support your health, wellbeing, and future.