Police Dispatcher - Emergency Communications Specialist

micro1 is seeking experienced Police Dispatcher - Emergency Communications Specialists to contribute to a critical project focused on high-stakes communication environments. In this role, you will leverage your professional domain expertise to help train next-generation AI systems, ensuring that models learn from high-quality, real-world input.

Key responsibilities

• Receive and process incoming requests and incidents using multiple communication channels such as radio, phone, and digital platforms.
• Apply standardized protocols and checklists to gather information, assess situation urgency, and ensure accurate data entry.
• Prioritize and triage multiple concurrent requests while maintaining composure and professionalism in high-pressure situations.
• Coordinate and route requests to appropriate field resources and agencies based on established procedures.
• Participate in continuous protocol review and feedback processes to improve standard operating procedures and AI training datasets.

Requirements

• Proven expertise in police dispatch, emergency communications, or similar high-stakes coordination settings, ideally with APCO/NENA certification.
• Exceptional ability to multitask, prioritize, and manage competing requests without losing accuracy or composure.
• Strong written and verbal communication skills, especially under stressful or uncertain conditions.
• Familiarity with digital communication platforms and information management systems commonly used in dispatch or emergency coordination.
• Ability to provide domain-specific insights to enhance AI model learning and evaluation.

What we offer

• The opportunity to shape the future of AI by applying your specialized domain knowledge.
• A fully remote working environment that values your expertise and professional background.
• Engagement in a high-impact project that bridges the gap between emergency services and advanced technology.