People Specialist (Services)

Requirements

• Acting as the first point of contact for employee queries across multiple locations and supporting global HR initiatives
• Coordinating end-to-end HR lifecycle processes, including onboarding, offboarding, and day-to-day employee services
• Managing HR documentation, maintaining accurate records, and ensuring compliance with local regulations
• Administering HR tools such as time and attendance systems and HRIS
• Supporting the implementation of HR policies, procedures, and projects
• Daily cooperation with the payroll team and other HR teams to continuously improve processes and employee experience
• Preparing reports, responding to employee requests, and ensuring service delivery meets internal SLAs

Responsibilities

• 3+ years of experience in an HR Generalist, HR Administrator, or HR Partner role
• Solid understanding of Polish employment law and HR best practices
• Experience being the face of HR and representing policies to managers and employees
• Background in a service-oriented HR environment, working with SLAs and measurable KPIs
• Experience using HRIS, Jira Service Management, and other automated HR tools
• Strong organisational skills and the ability to manage multiple priorities effectively
• Excellent communication skills and a problem-solving mindset
• Proficiency in Google Workspace (mostly Gsheets)
• Fluency in Polish and English, both spoken and written
• Nice to have Experience working in a fast-paced, international company
• Exposure to fintech, technology, or financial services industries
• CIPD or other HR-related qualification
• Experience collaborating with remote or global teams