People Operations Partner

Alpaca is a global leader in agent-first brokerage infrastructure, serving financial institutions worldwide with institutional-grade APIs. We are looking for a People Operations Partner to join our distributed team and manage the day-to-day operations that support our global workforce.

Key responsibilities

• Manage the full employee lifecycle, including onboarding, offboarding, transfers, and compensation changes.
• Partner with employees and leaders across various time zones to ensure consistent and compliant HR processes.
• Maintain accurate, audit-ready HRIS records and employee files while ensuring data integrity.
• Triage inquiries regarding policies, benefits, and systems, escalating complex issues to the appropriate departments.
• Analyze people metrics and support cross-functional projects, such as HRIS improvements and policy rollouts.
• Identify opportunities to implement AI and automation to streamline manual HR tasks.

Requirements

• 1–3 years of experience in People Operations, HR coordination, or a similar generalist role.
• Proven ability to manage high-volume HR transactions with strong attention to detail.
• Experience working within a global or multi-country environment across different time zones.
• Proficiency in spreadsheets and HR systems, with the ability to generate and interpret reports.
• Excellent communication skills and the ability to handle sensitive information with discretion.
• A service-oriented mindset and the ability to thrive in a fast-paced, scaling organization.

What we offer

• Competitive salary and stock options package.
• Comprehensive health benefits.
• One-time home-office setup allowance of $500.
• Monthly stipend of $150 provided via a company card.