Outbound Sales Call Center Agent | Health and Wellness

Impact Brands is a prominent leader in the health and wellness industry, dedicated to improving lives globally through a diverse portfolio of brands. We are seeking a high-energy, results-driven Outbound Sales Call Center Agent to join our elite, fully remote team and help us continue our mission of positively impacting millions of people.

Key responsibilities

• Perform a high volume of outbound sales calls to identify customer needs and provide tailored solutions.
• Promote new products and services while building positive, long-term relationships with our customers.
• Handle inquiries and complaints by evaluating relevant data and providing professional recommendations.
• Maintain accurate call notes and reports within our CRM database to ensure seamless pipeline management.
• Stay updated on our product offerings to provide expert guidance and enhance customer satisfaction.

Requirements

• 2–4 years of experience in outbound sales, telesales, or high-volume call center environments.
• Proven ability in cold-calling and objection handling, ideally within the health, wellness, or supplement sectors.
• Excellent written and spoken English communication skills at a C1/C2 level.
• Strong proficiency in CRM systems and computer applications, with a consultative and ethical sales approach.
• Ability to work effectively in a remote environment with a quiet, distraction-free workspace and stable high-speed internet.

What we offer

• Competitive base compensation paired with significant, uncapped commission opportunities.
• Comprehensive professional training, coaching, and continuous skill development programs.
• A supportive, growth-focused global team culture with clear paths for career advancement.
• Access to health benefits, a health budget, and an internet subsidy to support your remote setup.