Operations Manager (Chief of Staff)

Flyps is a high-tech software house with nearly a decade of experience in turning complex technical challenges into production-ready products. We are currently seeking an experienced Operations Manager (Chief of Staff) to work closely with our leadership team, translate company priorities into actionable plans, and drive operational excellence across the organization.

Key responsibilities

• Translate leadership priorities into actionable plans with clear owners, milestones, and deadlines.
• Drive cross-functional initiatives, aligning department owners and coordinating execution across the company.
• Track progress, flag risks, resolve blockers, and hold owners accountable for results.
• Improve operational processes and introduce structures or tools that support sustainable company growth.
• Prepare concise decision briefs and recommendations based on data, options, and trade-offs.
• Build and maintain a practical company knowledge base and reduce manual work using AI and automation.

Requirements

• Proven experience in operations or leading cross-functional initiatives, ideally within a technology or services company.
• Strong ability to identify priorities, manage multiple workstreams, and keep stakeholders aligned.
• Confidence in coordinating teams and holding people accountable without direct reporting authority.
• Persistent follow-through and a proactive approach to escalating blockers and driving topics to completion.
• Strong problem-solving skills and the ability to exercise independent judgment.
• Proficiency in documentation tools, spreadsheets, and AI, with strong communication skills in both Polish and English.

What we offer

• Fully remote work environment with flexible working hours.
• Private medical care, life insurance, and Multisport card.
• High-quality equipment, including a MacBook by default.
• Opportunity to work on challenging, high-impact projects with an experienced team.