Mitigator III - DEFAULT MITIGATION MANAGEMENT

Stretto, Inc. is seeking a dedicated Mitigator III to manage mortgage modification program cases from intake through final resolution. This role serves as a neutral point of coordination for borrowers, counsel, creditors, and the Court, ensuring efficient case administration and compliance.

Key responsibilities

• Manage assigned mortgage modification matters, including case setup, document validation, and quality control of loss mitigation submissions.
• Schedule and conduct client interviews to gather essential bankruptcy, income, and mortgage information.
• Monitor case activity and deadlines within the portal, ensuring all matters progress toward a timely decision.
• Prepare and conduct conferences, coordinate with stakeholders, and document all proceedings accurately.
• Train and support team members on established procedures, workflows, and quality standards.

Requirements

• College degree and professional experience working with attorneys, courts, or creditors.
• Strong knowledge of mortgage loss mitigation and bankruptcy procedures.
• Proven ability to manage high-volume caseloads, strict deadlines, and complex document exchanges.
• Proficiency in Microsoft Office, PDF software, and electronic case-management systems.
• Exceptional communication skills with the ability to remain neutral and professional when interacting with diverse stakeholders.

What we offer

• Opportunity to join a collaborative team dedicated to innovation and professional growth.
• A comprehensive benefits package and a supportive work environment.
• The chance to make a direct impact on the legal community within a rapidly expanding business unit.