MDR Analyst (Unit 42)

Palo Alto Networks is a global leader in cybersecurity, dedicated to protecting our digital way of life through innovation and cutting-edge technology. As an MDR Analyst on our renowned Unit 42 team, you will play a critical role in monitoring, investigating, and neutralizing complex cyber threats to ensure the security of our customers.

Key responsibilities

• Manage the full lifecycle of security incidents, from initial detection and analysis through to complete remediation and customer communication.
• Analyze and investigate security alerts from our Cortex XDR platform, applying critical thinking to determine root cause and required response actions.
• Proactively collaborate with global customers, ensuring alignment and providing best-in-class security monitoring and response services.
• Work closely with Security Research, Threat Intelligence, and Threat Hunting teams to enhance detection and remediation of emerging threats.
• Provide constructive feedback to product and engineering teams to drive continuous improvement of our security solutions.

Requirements

• 2+ years of experience in a multi-tiered Security Operations Center (SOC) or Incident Response (IR) role.
• Demonstrated experience with security technologies such as Endpoint Detection and Response (EDR), SIEM, and Next-Generation Firewalls.
• Strong familiarity with common cyber-attack trends, adversary tactics, techniques, and procedures.
• Excellent written and verbal communication skills in English.

What we offer

• The opportunity to work on a globally recognized team at the forefront of cybersecurity innovation.
• A culture that values trust, accountability, and shared success in a fully remote environment.
• Access to industry-leading tools and platforms to solve real-world security challenges.
• Support for professional growth and collaboration with diverse, passionate experts.