Manager, People & Culture Operations

Join WWF International as a Manager, People & Culture Operations and contribute to our mission of protecting the planet. You will play a pivotal role in driving our organizational culture and ensuring our global workforce is supported through efficient, high-quality People & Culture operations.

Key responsibilities

• Oversee end-to-end payroll operations for global and local contracts, ensuring accuracy and compliance across multiple jurisdictions.
• Manage the P&C helpdesk ticketing system to enhance employee experience and ensure prompt resolution of inquiries.
• Serve as the product owner for core HR and Absence Management HRIS modules, focusing on data integrity and process optimization.
• Lead and develop a team of specialists while managing relationships with external service providers, including payroll, insurance, and legal partners.
• Develop and update P&C policies and procedures to ensure alignment with international employment laws and organizational standards.

Requirements

• Degree in HR, Psychology, or a related field, with a strong background in payroll management and shared services.
• Minimum of 7 years of experience in Human Resources, specifically with multi-country payroll structures and complex contract management.
• Proven experience working in an HR shared services environment with distributed, international teams.
• Strong analytical skills with the ability to manage data reporting and process improvement initiatives.
• Fluency in English, with excellent communication skills and a commitment to WWF’s core values of courage, integrity, respect, and collaboration.

What we offer

• The opportunity to work for a globally recognized conservation organization dedicated to restoring nature.
• A collaborative and inclusive work environment that values diversity and professional growth.
• The chance to influence global HR operations and support staff working on critical environmental challenges.