Key Account Manager - Member Relations & Engagement

Innovation Roundtable is Europe's largest network of innovation executives, connecting leaders from major global companies through workshops, conferences, and executive meetings. We are seeking a dedicated Key Account Manager to join our fully remote international team, focusing on building strong member relationships and optimizing operational processes.

Key responsibilities

• Manage a portfolio of corporate member accounts end-to-end, including onboarding, renewals, and day-to-day relationship management with senior stakeholders.
• Improve and redesign registration systems while utilizing AI tools daily to enhance efficiency.
• Drive active participation in workshops, events, and our annual Summit through proactive outreach.
• Maintain accurate CRM records and ensure a consistent member experience by collaborating with Sales, Marketing, Events, and Program teams.

Requirements

• Excellent written and spoken English skills combined with strong communication abilities.
• Highly organized professional with exceptional attention to detail and the ability to manage multiple priorities.
• Willingness to integrate AI tools into daily workflows and a quick aptitude for learning new technologies.
• Ability to work independently, take full ownership of tasks, and thrive in a remote, international environment.

What we offer

• A full-time remote position with a high level of responsibility from the start.
• The unique opportunity to engage with innovation leaders from the world's largest companies.
• An international, collaborative work environment that encourages professional growth.
• Access to our exclusive workshops and the annual Summit.