Junior Students Coordinator

Mate academy is a fast-growing EdTech company dedicated to helping individuals build successful careers through innovative, AI-powered learning. We are currently seeking a proactive Junior Students Coordinator to join our Polish team and directly influence the educational and professional success of our students.

Key responsibilities

• Manage the student onboarding process, including conducting weekly meetings and providing ongoing support via chat.
• Gather and analyze student feedback to suggest and implement improvements to our educational platform.
• Assist students in their job search journey by reviewing CVs, LinkedIn profiles, and cover letters, as well as conducting mock interviews.
• Support the operational flow of existing and upcoming courses while utilizing CRM and task management tools.
• Conduct online webinars and public sessions to engage with our student community.

Requirements

• At least 1 year of experience in recruitment, teaching, tutoring, project management, HR, or customer service.
• Excellent communication skills in both Polish and English, with the ability to explain complex concepts simply.
• Strong time management skills and a proactive approach to problem-solving.
• Empathy for students and the ability to manage conflicts effectively.
• A general understanding of the IT market and a willingness to learn basic technical tools and approaches.

What we offer

• A no-bullshit culture with minimal bureaucracy where your voice truly matters.
• Competitive compensation with regular performance reviews and B2B contract collaboration.
• Generous benefits including paid contract breaks, sick leave, and financial support for medical emergencies.
• An annual $600 budget for professional development, courses, and conferences.
• Access to Apple equipment and discounts on Mate academy courses for you, your family, and friends.