Junior Application Support Specialist (K/M)

Exence S.A. is looking for a Junior Application Support Specialist to join our team and help diagnose, support, and improve the business applications our users rely on daily. This role is perfect for someone with basic technical knowledge who wants to develop their skills in application support, technical analysis, or software development within a professional IT environment.

Key responsibilities

• Provide day-to-day support for web applications and databases.
• Analyze, diagnose, and resolve user requests and incidents.
• Work with SQL queries to investigate data and application issues.
• Cooperate with developers on complex or escalated cases.
• Suggest improvements to application performance, stability, and user experience.

Requirements

• Basic experience with Oracle and SQL.
• Basic knowledge of Java.
• English skills at B2 level or higher.
• Knowledge of any ticketing system such as ServiceNow, Jira, or Zendesk.
• Strong analytical thinking and problem-solving skills.
• Proactive attitude and willingness to learn new technologies.

What we offer

• Training budget to support your professional development.
• Real opportunity to learn from experienced developers and support specialists.
• Work with business applications used in production environments.
• Informal and friendly atmosphere with limited corporate bureaucracy.
• Access to conferences, external training, and technical knowledge exchange.