Finom is a fast-growing European fintech startup dedicated to revolutionizing financial management for entrepreneurs. We are looking for a motivated Junior Account Manager to join our team and take ownership of a portfolio of high-value clients, helping them maximize the value of our all-in-one B2B financial platform.
Key responsibilities
- Actively manage and engage a portfolio of clients through a multi-channel communication strategy.
- Build strong, lasting relationships with decision-makers to become a trusted point of contact.
- Drive revenue growth, retention, and product adoption across our suite of financial tools.
- Identify and execute upsell, cross-sell, and referral opportunities while proactively preventing churn.
- Monitor account health using data signals and maintain accurate tracking in Salesforce.
Requirements
- 1-2 years of experience in Sales, Account Management, or Customer Success within B2B SaaS or Fintech.
- Native or near-native French proficiency and perfect fluency in English.
- Strong commercial focus with the ability to balance customer satisfaction and business goals.
- Data-driven mindset, capable of using usage signals to identify risks and growth opportunities.
- Comfortable working in a fast-paced, evolving environment.
What we offer
- Fully remote work opportunity for residents of Spain, Poland, Cyprus, Portugal, Hungary, Greece, Serbia, Turkey, Bulgaria, and Eastern EU countries.
- Participation in our Stock Options Program for all team members.
- Opportunities for continuous professional development and career growth.
- Access to our unique Work & Swim program in Cyprus.