Binance is a leading global blockchain ecosystem, trusted by millions for its industry-leading security, deep liquidity, and comprehensive portfolio of digital-asset products. We are currently seeking an Institutional Sales Manager to join our VIP and Institutional team, focusing on the Poland and CIS regions to provide top-tier services to the most influential players in the crypto industry.
Key responsibilities
- Acquire and develop trust-based relationships with a portfolio of major global institutional and VIP clients.
- Expand relationships with existing customers through sustained communication and a deep understanding of their specific needs.
- Build and optimize key customer service processes, management rules, and tracking systems.
- Analyze user behaviors to identify hidden needs, prepare detailed client reports, and collaborate with internal departments to provide optimal service solutions and product feedback.
Requirements
- 3-5 years of experience in sales and client services within the international financial sector, such as banking, investments, or FX sales.
- Proven track record in customer acquisition with clear sales KPIs and experience using CRM tools.
- Existing client portfolio including institutional clients, HNW individuals, proprietary trading firms, or private bank customers.
- Fluency in English, Ukrainian, and Russian to effectively coordinate with overseas partners and stakeholders.
- Strong communication skills, ability to work autonomously under pressure, and a genuine passion for the cryptocurrency industry.
What we offer
- The opportunity to shape the future of finance with the world’s leading blockchain ecosystem.
- Collaboration with world-class talent in a user-centric, global organization with a flat structure.
- Autonomy to tackle unique, fast-paced projects within an innovative and results-driven environment.
- Continuous learning opportunities and a clear path for professional career growth.