Head of Partnerships

FYST is looking for a Head of Partnerships to lead and coordinate operational teams within our partnerships function. You will play a pivotal role in scaling our payment infrastructure, managing merchant portfolios, and ensuring seamless collaboration across our global partner network.

Key responsibilities

• Lead and coordinate two operational teams to ensure high-quality execution and continuous process improvement.
• Drive the onboarding of PSP companies onto processing channels from initial contact to live transactions.
• Build, maintain, and scale integrations with new and existing partners while overseeing merchant account performance.
• Manage the partner risk register and proactively address compliance, operational, and acquirer-related risks.
• Review and optimize commercial terms, including processing rates, settlements, and rolling reserves.
• Collaborate with internal departments to support sustainable growth and operational stability.

Requirements

• Proven leadership experience within partnerships, account management, or payment infrastructure teams.
• At least 4+ years of experience in a PSP, acquirer, or payment gateway environment.
• Strong understanding of payment processing, including approval rates, risk management, and compliance.
• Operational mindset with the ability to manage complex workflows and resolve escalations independently.
• Fluent Russian and strong English communication skills.

What we offer

• Opportunity to contribute to the growth of a leading fintech company.
• Clear career progression paths and professional development support.
• Compensation aligned with your competence and knowledge.
• Coverage for conferences, courses, and professional training.
• Comprehensive health insurance and generous vacation policy.