Fire Dispatcher - Emergency Communications Specialist

micro1 is seeking experienced Fire Dispatchers and Emergency Communications Specialists to contribute their operational expertise to a dynamic project focused on training next-generation AI systems. In this role, you will leverage your professional background to help shape how AI models learn, reason, and perform by providing high-quality, real-world input based on your extensive domain knowledge.

Key responsibilities

• Analyze emergency requests and determine urgency to allocate resources based on established protocols.
• Prioritize incoming information from multiple communication channels to ensure accurate routing.
• Utilize standardized checklists and dispatching scripts to maintain procedural consistency.
• Document scenario responses and communication flows to facilitate AI system learning.
• Evaluate and suggest improvements to protocols or automated responses generated by AI models.

Requirements

• Significant experience as a fire dispatcher or emergency communications specialist.
• Exceptional multitasking abilities across radio, phone, and digital platforms.
• Proficiency in applying and interpreting standardized emergency protocols and checklists.
• Demonstrated capacity for clear, concise, and professional written and verbal communication.
• Ability to work effectively under pressure and make rapid, accurate prioritization decisions.

What we offer

• The opportunity to influence the development of advanced AI technologies using your professional expertise.
• A fully remote work environment that values your practical domain knowledge.
• Collaboration with a professional team on innovative, high-impact projects.