Employee Experience Program Manager - Senior

SOFTSWISS is seeking a Senior Employee Experience Program Manager to shape and evolve how people experience the company throughout their professional journey. You will connect employee experience processes, recognition, listening, and culture into a consistent system that helps people thrive and supports a strong, connected organization.

Key responsibilities

• Design and continuously improve employee experience processes across the entire employee journey, from key moments to everyday interactions.
• Lead employee research through interviews, focus groups, and pulse surveys, turning insights into prioritized actions.
• Own and evolve recognition programs by introducing new mechanics, improving participation, and measuring their impact.
• Design and coordinate cultural rituals and initiatives that bring company values to life.
• Partner with HRBP, Talent Development, and Internal Communications to connect employee experience across functions.

Requirements

• Excellent written and spoken English skills.
• At least 4 years of experience in Employee Experience, Employee Engagement, Culture, or HR Programs.
• Proven track record in designing, launching, and improving employee experience programs end-to-end.
• Strong program and project management skills with the ability to manage multiple stakeholders simultaneously.
• Strong systems-thinking skills and the ability to connect separate initiatives into one coherent experience.

What we offer

• Private health insurance and comprehensive mental health support.
• Sports benefits and access to various wellness programs.
• Opportunities for upskilling, internal workshops, and participation in professional conferences.
• Free online English lessons and local language courses.
• Paid time off and maternity leave support.