EDI Analyst (Support)

We are looking for a SAP OTC EDI Analyst to support the SAP IT Center of Excellence in Wroclaw. In this role, you will contribute to the design, implementation, and support of Order-to-Cash (OTC) integrations across a global SAP S/4HANA landscape.

You will work on B2B/EDI integrations between SAP, Seeburger, TECCOM, and external trading partners, ensuring reliable and scalable customer integration processes across the EMEA region. The role combines business process understanding with technical SAP integration expertise, focusing on IDocs, message mapping, and end-to-end OTC flows.

Work mode: remote/hybrid - Wroclaw/ woj. dolnośląskie, Poland

Travel: Up to ~25% across EMEA

Your responsibilities

• Support the design, configuration, testing, deployment, and maintenance of SAP OTC integration processes, including: Customer orders and scheduling agreements, Order confirmations, Deliveries and ASN, Billing and self-billing, Customer master integration

• Configure and support SAP IDocs, including monitoring, troubleshooting, and error resolution

• Participate in integration design and message mapping validation for EDI/B2B scenarios

• Collaborate with platforms such as Seeburger, TECCOM, and other integration tools

• Assist in unit testing, integration testing, UAT, and go-live support

• Document: Integration architectures, Technical specifications, Mapping rules and configuration decisions

• Work closely with: ERP Business Operations, Customer Experience (CX) teams, EDI Operations, External vendors and integration partners

• Support incident management, root cause analysis, and issue resolution

• Participate in customer onboarding and new integration implementations

• Contribute to continuous improvement initiatives, focusing on automation, standardization, and reliability

Our requirements

• 2–5 years of experience in SAP OTC (manufacturing or distribution environment preferred)

• Strong knowledge of SAP S/4HANA OTC processes, including: Order management, Deliveries, Billing, Customer master data

• Hands-on experience with: SAP IDocs (configuration, monitoring, troubleshooting), Output management and integration architecture

• Knowledge of EDI standards: EDIFACT, ANSI X12, ODETTE, GALIA

• Experience with at least one B2B/EDI platform (nice to have): Seeburger, TECCOM, OpenText, Sterling

• Understanding of: Message mapping, Electronic document exchange, End-to-end OTC process integration

• Experience in SAP implementation, rollout, or support projects

• Strong analytical and problem-solving skills

• Excellent communication and stakeholder collaboration skills

• Ability to work in a fast-paced, dynamic environment and manage multiple priorities

What we offer

• Opportunity to work in a global SAP S/4HANA environment

• Exposure to complex EDI/B2B integration projects across EMEA

• Potential for long-term cooperation

• International collaboration with business and IT stakeholders

• Dynamic and impact-driven SAP Center of Excellence