E-commerce Specialist

Packhelp is a rapidly growing tech company that helps nearly 80,000 businesses worldwide with innovative packaging solutions. We are looking for an E-commerce Specialist to take ownership of how our products are presented, structured, and discovered across our digital platforms.

Key responsibilities

• Manage the product catalogue across our website and marketplaces by adding new items and maintaining existing offers.
• Ensure the quality, consistency, and accuracy of product data within our PIM system to support configurators and 3D editors.
• Optimize product listings, categories, filters, and search results to enhance user experience and conversion rates.
• Collaborate with Product, Marketing, SEO, and Pricing teams to develop and refine the overall shopping experience.
• Gather requirements from stakeholders and manage priorities to implement changes efficiently.

Requirements

• 1–2+ years of experience in e-commerce, digital merchandising, or a similar role.
• Proven experience managing product catalogues across e-commerce platforms or marketplaces.
• Strong organizational skills with high attention to detail and the ability to manage multiple tasks.
• Proficiency in MS Excel or Google Sheets and comfort using LLM-based tools for process automation.
• Proactive mindset with excellent communication skills and English proficiency at a B1+ level.

What we offer

• Flexible working hours to support a healthy work-life balance.
• Access to high-quality tools, including a MacBook and industry-standard software.
• Comprehensive health and wellness benefits, including private healthcare and mental health support.
• Opportunities for career development through internal workshops and a dedicated learning budget.
• 26 days of paid vacation plus an additional day for social impact initiatives.