Dynamics CE Consultant

Click IT Group is looking for a skilled Dynamics CE Consultant to join our team. In this role, you will be responsible for bridging the gap between business needs and technical solutions within the Microsoft Dynamics 365 ecosystem, ensuring successful project delivery for our clients.

Key responsibilities

• Analyze business processes and translate customer needs into effective Dynamics 365 Customer Engagement solutions.
• Gather and document functional requirements while designing solutions that align with specific business objectives.
• Configure and customize Dynamics 365 CE modules to meet project specifications.
• Participate in the full lifecycle of CRM implementation and migration projects, from initial analysis to go-live.
• Collaborate closely with developers and technical teams to manage customizations, integrations, and system extensions.

Requirements

• Proven hands-on experience with Microsoft Dynamics 365 Customer Engagement or Dynamics CRM.
• Strong understanding of CRM processes, including sales, customer service, marketing, or customer data management.
• Demonstrated experience with Dynamics 365 CE implementations, configurations, or migrations.
• Solid business analysis skills with the ability to translate complex requirements into functional solutions.
• Good understanding of Dataverse, Power Platform, and Dynamics 365 integration capabilities.

What we offer

• Opportunity to work on diverse and challenging CRM implementation projects.
• Collaborative environment working with experienced technical architects and developers.
• Professional development and exposure to the latest Microsoft Dynamics 365 technologies.
• Fully remote work environment allowing for flexibility and focus.