Jobgether is seeking a skilled Dynamics 365 CRM Functional Consultant to join an international consulting environment. In this fully remote role, you will act as a bridge between business stakeholders and technical delivery teams, translating complex business needs into effective CRM solutions within the Microsoft Dynamics 365 Customer Engagement ecosystem.
Key responsibilities
- Lead discovery workshops and requirements-gathering sessions with German-speaking business stakeholders.
- Conduct thorough business process analysis and fit-gap assessments to optimize sales and customer service workflows.
- Translate business requirements into detailed functional specifications and solution designs for implementation teams.
- Support user acceptance testing, coordinate business feedback, and guide stakeholders through the final solution sign-off process.
- Communicate project progress, risks, and recommendations to programme leadership in English.
Requirements
- Approximately 6–7 years of experience as a functional consultant or business analyst in Microsoft Dynamics 365 CRM projects.
- Strong functional expertise in Dynamics 365 Sales and Customer Service modules.
- Fluent German language skills, with the ability to facilitate workshops and produce professional documentation.
- Excellent English communication skills for international collaboration and reporting.
- Proven ability to manage stakeholders, resolve conflicting requirements, and work effectively in a fully remote, distributed team.
What we offer
- A fully remote working environment with flexibility for professionals based in the UK or Europe.
- Direct engagement with business stakeholders to influence process optimization and solution design.
- End-to-end functional ownership across the entire project lifecycle, from discovery to live adoption.
- Opportunity to work within an international consulting team on high-impact CRM implementations.